Wireless FAQ Phone FAQ Moving FAQ Email FAQ Payment FAQ Join US FAQ My Connecta FAQ Terms & Conditions I can’t log into My ConnectaPlease call us to reset the password What is my current data usage?Please login in to MyConnecta. First thing you would notice is My Dashboard and scroll down to My Active Services which shows your current usage. Please note that the data gets updated roughly every 2 hours. I can’t log into My ConnectaPlease call us to reset the password How can I find out my account balance? Just login to MyConnecta where you’ll find your current account balance and more. How can I change my payment method?Just login to MyConnecta and select ‘request support’ to submit your request.